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ORDER POWER!

Catalog and Mail Order Management software, and Fulfillment software
for the IBM iSeries

Accounts Payable | Accounts Receivable | Activity Tracking
Credit Card Authorization
Customer Service
External Order / Internet Interface | Forecasting | General Ledger
Gift Certificates | Mail List Management
Manifesting | Order Entry & Processing | Purchasing
Sales and Source Analysis | Warehouse Management | WebFacing | Work Orders

ServerProven® 

IBM has awarded ORDER POWER! the coveted ServerProven® designation.  IBM's ServerProven® Certification was designed by IBM to help its customers easily identify complete solutions for their business-critical e-business needs. The IBM ServerProven program is limited to IBM PartnerWorld members, who must complete a rigorous testing and evaluation process before their offerings will be certified. All certified products are validated to install quickly, start up easily and run reliably with IBM servers.

Accounts Payable

ORDER POWER! Accounts Payable is fully integrated with General Ledger, Purchase Order, Inventory costing, and Customer Refund checks. Automatic prompt payment discounts, due date calculations, automated expense distributions, manual check processing, and cash requirements forecasting provide a high degree of automation.  Ease of use features include user-defined aging periods, and online inquiry into all invoices, payment, purchase order costing, customer refunds, and general ledger history. Accounts Payable supports regulatory requirements such as year-end Vendor 1099 Forms processing.  Top of the page

Accounts Receivable

ORDER POWER! includes an open item Accounts Receivable, which tracks short payments, over-payments, and prompt payment discounts. Printed invoices may reflect short payments. Small debts are easily written off based on your company's definition of a small debt. You can run an unearned income report at any time showing only those orders which are paid but not shipped.  ORDER POWER! produces aged customer statements with user-definable late charges and delinquency notice text. Aged receivable reports can be produced based upon invoice or due date within user defined aging periods.   Top of the page

Activity Tracking

Activity Tracking is a tool designed to help you coordinate, schedule and track all the individual tasks involved in managing your business. Activity Tracking allows your company to effectively and consistently manage prospects, customers, and vendors.

Activity Tracking has a workflow orientation in which you can schedule and track many kinds of activities, or a series of activities within a project - each with its own responsible person and due date.  Activities can be assigned to a: 

• Customer Order

• Ordered Item

• Customer

• Item

• Vendor

• Purchase Order

• Standalone task (unrelated to any of the above)

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Credit Card Authorization

ORDER POWER! can authorize credit cards online or in batch and deposit (settle) credit cards in batch with all the major credit card authorization centers. Some authorization centers now process debit cards as well. AVS (Address Verification Systems) and CVV2 (Card Validation Value) add an additional layer of safety in dealing with credit card payments.  Top of the page

Customer Service

ORDER POWER! focuses on responding to calls quickly, personalizing interactions with customers, and answering customer inquiries accurately. To enhance Customer Service, shipped orders are kept online for as long as needed. Customer Service reps have immediate access to all the information that any customer is likely to request. Customer Service provides Return Authorizations, Call Tags, and Online Notes to chronologically document the history of an order or customer. ORDER POWER! can create Customer Service correspondence that you can mail or FAX automatically. Top of the page

External Order / Internet Interface

Computer Solutions offers a bundled and integrated Web Store which dynamically generates HTML pages from the ORDER POWER! database. This reduces or eliminates the need to maintain products, prices, and product information on the web site. The store is built using primarily native  iSeries (or OS/400) tools such as iSeries HTTP Server, Net.Data, RPG-ILE, Java, JavaScript etc. ORDER POWER! has an import function that creates customer orders from external sources such as call centers and internet sites. Dozens of ORDER POWER! users fulfill web orders using this import function.  REI and Price-Costco has interfaced IBM's Net.Commerce to ORDER POWER!. Pacific Sunwear built a dynamic web site over the ORDER POWER! database and is fulfilling orders using ORDER POWER!  Top of the page

Forecasting

ORDER POWER!'s optional Forecasting module using a "typical catalog" model or exponential smoothing to predict demand for product replenishment. ORDER POWER! recommends which items should be purchased or manufactured, and can also generate Vendor purchase orders for the recommended products.  Top of the page

General Ledger

ORDER POWER! General Ledger is fully integrated with Order Processing, Accounts Receivable, Accounts Payable, and Inventory. General Ledger transactions are automatically  posted to the user specified accounts.  ORDER POWER! supports multiple companies and departments with unlimited consolidation capabilities. Up to 13 Fiscal Periods, GL Chart of Accounts, and Financial Statements are all user defined. Using the Financial Reporting Tables, the user can create many types of financial statements. There is no month-end processing and no need to close the fiscal year before opening a new year.  ORDER POWER! General Ledger maintains two open years of journal detail for online inquiry, and three years' monthly balances for financial comparison reporting. Budgets can be maintained and reported on with variances. Automatically reversing and recurring entries are also available with the General Ledger module. Top of the page

Gift Certificates

ORDER POWER! tracks and supports the sale and redemption of Gift Certificates. Once a Gift Certificate is sold in Order Entry, the recipient can then use it as payment. ORDER POWER! can track preprinted Gift Certificates, or print your own, complete with the Sender and Recipient names, and personal greetings or messages.  Top of the page

GUI Interface

ORDER POWER! is available in text based and graphical (GUI) format.   The GUI version is browser based, and supports Windows functions such as cut and paste, scalable windows, icons, etc. GUI and text-based ORDER POWER! are fully compatible and mix easily within a single installation.  Various software products integrate the iSeries database and Windows based applications such as Excel and Access. The user can develop charts, graphs, and reports that uniquely reflect the user's view of the ORDER POWER! database. One user can mix both text based and GUI.  Top of the page

Mail List Management

ORDER POWER! permits maintenance of the mailing list as a stand-alone function and/or during Order Entry and Customer Service.  In a multiple company environment, the mail list can belong to one company or shared among many companies.  Since the list is accessed during Order Entry, duplication is minimized. Mail List Management assists in detecting possible duplicates and makes file "clean-up" recommendations.  Address normalization or hygiene is optionally enabled with Group 1 Code-1 Plus or WorksRight.  

ORDER POWER! tracks mailings to each customer and provides extensive mail list selection criteria.  List segmentation within ORDER POWER! is user-definable and flexible. Order Frequency / Recency / Monetary statistics and demographics are maintained for each customer.  Order Entry and Customer Service representatives share customers' history and orders using the ORDER POWER! notepad.   

ORDER POWER! supports e-mail addresses and multi-national addressing, including postal codes, states, provinces and territories. You enter only the zip code, then ORDER POWER! automatically fills in the city and state for all addresses located within the United States.

ORDER POWER! has Power Search capability to quickly find existing names.  Top of the page

Manifesting

ORDER POWER! interfaces with Varsity Logistics and LogisticsPro which are native iSeries manifesting systems, as well as many PC-based manifesting systems. Depending on the functionality of the manifest system, ORDER POWER! can do rate shopping (least cost shopping) at the point of entering an order or at time of shipment, capture tracker numbers, print labels at time of shipment and more.  Top of the page

Order Entry & Processing

Order Entry is intuitive, quick, and includes the inbound telemarketing functions your salespeople and management need to increase profits. Order Entry is “the heart of the system."  It builds sales in a telephone environment with extensive cross-sell and up sell assistance. Up Sell assistance reminds salespeople to offer a higher priced item, cross-sell assistance reminds them to sell associated items. If a customer orders buttons, the computer can suggest bows. If a product is out of stock, ORDER POWER! can also recommend substitutions. ORDER POWER! can display detailed product specifications during Order Entry to provide information to answer customer questions and up sell at the same time. Use the extensive search capabilities to recommend related items such as a list of all red radios or all children’s books about dinosaurs.

While entering orders, you can add, change or delete a mailing list entry and access informative messages about the customer such as, “often returns merchandise” or “fails authorization."  Accounts Receivable information, inventory availability and customer order history are also online.

While in Order Entry, you can append unlimited notes to an order and selectively print them on various ORDER POWER! documents.

ORDER POWER! supports a variety of pricing methods and Accounts Receivable requirements for conventional wholesale distribution and is an excellent choice for servicing both business-to-business and consumer customers.

ORDER POWER! is a true multi-company solution that allows taking orders for many companies concurrently. The operator may accept an order for another company by simply selecting a function key. This feature also allows on-line training sessions independent of the operational system.

ORDER POWER! also has extensive backorder, credit memo, and drop ship capabilities.  Top of the page

Purchasing

Online purchase order entry gives you easy access to vendor activity, including open and received purchase orders, the history of purchases by item, and the availability of items by warehouse. Purchase Orders are fully integrated with Inventory and Accounts Payable. You can add notes to each purchase order, print them on the purchase order document if you choose to and you can also maintain notes for each vendor and selectively print them a purchase order.  Purchase orders include drop (vendor direct) shipments for customer orders. The purchase order is automatically produced with shipping instructions for delivery to the customer. You can also direct ORDER POWER! to automatically create purchase orders based on forecasted sales. Top of the page

Sales and Source Analysis

ORDER POWER! generates many reports, including Best Sellers (ranked by user defined criteria), Page and Square Inch Analysis, Source of Order and Conversion Analysis, and Recency/ Frequency/Monetary (RFM) tracking and reporting. The rich database built by ORDER POWER! lends itself for use with query tools (including Crystal Reports) to generate additional "ad hoc" reports and displays. A complete data dictionary is provided.  Top of the page

Warehouse Management

Warehouse Management includes multiple warehouse and multiple location (bin) capability. Inventory availability is online and real time. As soon as an order is taken, inventory availability is updated.  Inventory transaction rules may be predefined to indicate what effect these transactions have on the system. An example of a predefined transaction is "Purchase Order Receipt To Inventory." Common transaction types are already defined in ORDER POWER!. Additional transactions may be defined by the user as required. Comments may be appended to inventory transactions and saved for historical purposes. 

ORDER POWER! supports manual and automatic allocations, directed put away, and RF functions.  Kits (sets) are part of ORDER POWER! including kits to stock and kits for shipment. Inventory is valued by average cost.  Top of the page

WebFacing

You can now run ORDER POWER! as a web application with Internet Explorer. No other desktop software is required, eliminating the need to install Client Access on PC desktops. This also makes it much easier to extend ORDER POWER! to remote web users.

ORDER POWER! becomes truly graphical, with intelligent mouse-over, left- and right-click, and pop-up menu functionality. The OS/400 operating system panels have also been browser enabled. Training new users who have no previous iSeries experience is more intuitive than with the text-based screens (see testimonial below).

Work Orders

Work Orders, with their associated Bills of Materials and Routings, can be created automatically or manually, based on customer demand or inventory requirements.  Some features are: Detailed WIP tracking and valuation, scrap tracking, issue or back-flush components, roll-up of actual materials costs and standard overhead costs. Specifications and drawings can attached to any work order. Availability of components necessary for building any item is instantly displayed. Customer service can view the expected completion date of an ordered item.   Top of the page

PC Integration

ORDER POWER! has some built in integration between the iSeries and the desktop to leverage the power of the PC. (See "Leveraging the iSeries with the POWER! of the PC") Some of the inherent functions include: 

• the ability to display up to three images of an item during Order Entry or when doing Item Maintenance.

• the capability to compose ad hoc letters or alter predefined letters in Microsoft Word while doing Accounts Receivable, Order Entry, Customer Service, Purchase Orders and other ORDER POWER! functions. 
• the enabling of Crystal Reports for graphical views of the data.
• the ability to enter product information into an ORDER POWER! PC-based Product Info text editor. It supports word-wrap, cut and paste, and spell check, all of which make the job much easier. The application seamlessly deploys the Windows' built-in spell checker that is already on the PC.
• the ability to track shipped packages on the web by pressing a function key in an ORDER POWER! iSeries screen. The application launches Internet Explorer with the appropriate tracker number(s) retrieved from the iSeries database and embedded in a link directed to the UPS, Fedex, USPS, or Canada Post web sites.
• the capability to seamlessly export this year's budget or actual numbers for all or selected GL accounts into an Excel spread sheet. The user can then manipulate the numbers in Excel, develop budgets for the upcoming year and then effortlessly apply them to the GL database on the iSeries with a click of the mouse.   Top of the page

ORDER POWER! Partners

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Computer Solutions, Inc.
providing Order Management and eCommerce software
for multi-channel merchants

6187 NW 167th Street, Suite H33
Miami Lakes, Florida  33015
Phone:  305-558-7000
Fax: 305-557-0003

Computer Solutions, Inc.
providing Order Management and eCommerce software
for multi-channel merchants

6187 NW 167th Street, Suite H33
Miami Lakes, Florida  33015
Phone:  305-558-7000
Fax: 305-557-0003